How Chase Ultimate Rewards Saved Us over $50,000 on Plane Tickets

No, that title is not a typo. Recently Luis and I booked two flights using credit card rewards points. The first flight was a one way flight in business class on Iberia Airlines, non-stop from Boston to Madrid. The second was a round trip flight in first class on board All Nippon Airlines, non-stop from San Francisco to Tokyo Narita. If we had paid cash, those same redemptions would have cost us $53,495. Now, being completely honest, we would never pay that much for a flight. Truthfully, I don’t think many people ever actually pay the full ticket price for first class tickets. Still, it is an amazing feeling to see those numbers when you don’t have to pay them.

Earning the Points

There are several different points programs, and picking the right one for your situation can be difficult. If you always or nearly always fly on a single airline, then it usually makes the most sense to join that airline’s frequent flyer program. Luis and I, however, will fly whatever airline works with our destination, dates, and budget. On our trip to Shanghai, we flew with Asiana. Singapore, we flew United. Iceland we are flying on Delta. On other recent trips we have flown on Jetblue, Miami Air, American Airlines, and Alaska Airlines. We just aren’t loyal enough to justify investing in any airline specific credit cards.

Instead, we decided to invest in a travel rewards program that could be used for a multitude of airlines. The three main points programs that are available include Chase Ultimate Rewards, American Express Membership Rewards, and Citi Thank You Points. Each program has different strengths and weaknesses, and different partners, but in the end we decided to go with Chase Ultimate Rewards.

The Ultimate Rewards Cards
The three cards we used to get our free flights. Chase Freedom, Sapphire Preferred, and Ink Business Preferred

Ultimately, we have four cards that are able to earn us Ultimate Rewards. The first is the Chase Freedom, which does not earn Ultimate Rewards points on it’s own, but can transfer points to another card which does earn points. We then have a Chase Ink Business Preferred, and we each have our own Chase Sapphire Reserve.

Sign Up Bonuses

The bulk of our points came from initial bonuses just for getting the cards and reaching a minimum spend amount. These bonus points are not repeatable, but they do offer a very large head start towards reaching your first redemption. The Chase Ink Preferred business card came with an 80,000 point sign up bonus. The Chase Sapphire Reserve originally had a 100,000 bonus, which I was able to take advantage of, but it currently only has a 50,000 bonus, which is what Luis received. Still, for the three cards that was 230,000 points. Enough points for the first class ANA redemption, which runs 220,000 points.

Intelligent Spending

Aside from the sign up bonuses, the other way to quickly earn a lot of points is to maximize the bonus opportunities. The Chase Freedom has rotating categories; every quarter a few new categories will earn 5x points. The Sapphire Reserve, on the other hand, has a set of static bonus categories; 3x the points on all travel and dining purchases. By consistently using the right card for each purchase, you can rapidly earn the points needed for a redemption.

The Redemptions

Now, for the fun part! Once you’ve earned enough points it’s time to start planning some trips. Now, just because Chase is not affiliated with a single airline does not mean you can transfer to anybody; Chase currently partners with only 9 airlines. Still, with the proper planning and knowing about alliances, your options are nearly limitless. The 9 airlines Chase can transfer points to include: British Airways, Air France, Singapore Airlines, United, Southwest, Virgin Atlantic, Korean Air, Iberia, and Aer Lingus.

Business Class on Iberia Airlines

Since Iberia is partnered with Chase, we were able to easily transfer points from our Ultimate Rewards account directly to Iberia. Iberia has an award chart that varies by route and time of year, but for BOS-MAD in October the normal fare would be 34,000 points per person from the east coast or 42,500 points from the west coast, each way. We were able to find a special deal, where our flight would only be 25,500 points each, but we had to fly from Boston.

Since we live in Nevada, Boston is quite a ways away for a flight, but a deal’s a deal. A quick check on Google Flights, and we were able to find a flight from Salt Lake City to Boston for only $100 per person on Delta in basic economy.

Business Class for 2 on Iberia would have cost us $13,000 had we paid cash

The cash price for a first class ticket from Boston to Madrid on our travel dates is currently $13,024.80 for two people. Instead, we booked it for 51,000 points, $180 in taxes, and $206 for a flight to Boston. Our total savings? $12,638.

First Class on ANA

Unlike Iberia, ANA is not a partner with Chase. However, three of Chase’s partners have the ability to book ANA flights: United, Singapore, and Virgin Atlantic. Each option has pros and cons; United has the lowest taxes, Singapore allows you to book one way awards, and Virgin Atlantic offers redemptions for the fewest points.

Ultimately, because of the amazing value, we went with Virgin Atlantic for our redemption. Virgin Atlantic can book first class on ANA for only 110,000 points round trip from the west coast, or 120,000 points from the east coast. Compare this to United which charges the same amount of miles for only one way. That puts Virgin Atlantic in a very sweet spot for Asia redemptions. There are a couple of downsides; you have to book a round trip ticket, it has to be non-stop (which means there are only a small handful of eligible US airports), and seats only become available 336 days out. There are only 2 seats on each plane available for these reduced rates, so it is possible that travelers booking directly with ANA or with another partner have already booked all the available award seats. Still, if your dates are somewhat flexible and you can book almost a year in advance, Virgin Atlantic offers an amazing redemption opportunity for ANA.

Round trip First Class tickets on ANA would have cost us over $40,000 if we had paid cash

The cash price for a first class ticket from San Francisco to Tokyo and back on our travel dates is currently $40,470.44 for two people. Instead, we booked it for 220,000 points, and $513 in taxes. Our total savings? $39,957.

That’s a grand total of $52,595 in savings over two trips.

Do I Need a Visa?

Planning an international trip is a very exciting time but it also takes a lot of preparation. You may want to learn a few key phrases in the local language. You might want to stock up on some local currency or map out your planned stops. A passport is definitely a must-have, but is a passport enough? Nothing would be worse than getting to the airport, excited and ready to see another country, and being turned away at the check-in counter. “I’m sorry, but you can’t board. You need a Visa.”

A Visa issued to visit China

What is the purpose of a Visa?

A Visa primarily serves as a way for a country to control who can and cannot enter. Visas often have certain restrictions on them, such as duration or purpose of visit. The specific Visa, if any, required for international travel will depend on three factors. 1) The country where you have citizenship. 2) The country you are traveling to. 3) The reason for your visit. It is important to note that you will need to apply these rules to every country you will be entering, even if it is not your final destination. For example, some countries will require a Visa even if you just have a short layover while flying to another country.

How do I know if I need a Visa?

We will be happy to help you determine the Visa requirements for any travel, but the best and most up to date source is your country’s immigration or consulate department. For United States citizens, this resource is the State Department. You can search for any country on the State Department’s website and find nearly all the travel information you will need. Not only will you find out if you need a Visa, but it will also display any travel advisories that are in effect, how long your passport has to be valid for, how many blank pages are required in your passport, and any monetary limitations on entering or exiting the selected country.

It is important that you check the rules for the country listed on your passport. It does not matter what country you are traveling from, or where you live. The only thing that matters is where you are actually a citizen.

How do I get a Visa?

Typically in order to get a Visa you must make an appointment at an embassy or consulate of the country you are visiting. Some countries also allow for you to apply for a Visa online or when your flight arrives in the country. If you are visiting a country that does not support Visa on Arrival or e-Visa programs, you may also be able to hire a Visa service. These are special companies located in major cities that are home to several embassies and consulates. They can take your passport and Visa application to the embassy in person and complete the process on your behalf. These services do, however, add some significant cost to the Visa application process. Still, if you do not live near an embassy it can be necessary.

Royal Caribbean 2019/2020 Deployment

** UPDATE ** – Royal Caribbean has made some changes to the schedules for Empress, Enchantment, Majesty, and Vision. See the updates here.

Royal Caribbean just announced the first half of their 2019/2020 deployment and there are some BIG changes in store. Today’s announcement includes the deployment for Caribbean, Alaskan, Northeast, and select European cruises. You will be able to book these cruises starting next week, and reserving early often gets the best deal. Royal Caribbean will announce the remaining cruises, including Asia, Australia, and the rest of Europe, next spring. We are very excited with the information that has already been released, and are looking forward to more details.

Caribbean Cruises

The Pitons on Saint Lucia

As their name implies, the majority of Royal Caribbean’s offerings are in the Caribbean. They are sending 13 of their 25 ships to the Caribbean for the summer of 2019 into 2020. The cruises will range from 3 to 8 nights and visit Mexico, the Bahamas, and Eastern, Western, and Southern Caribbean islands. You will also have a lot of options, with cruises leaving from Galveston, three ports in Florida, Boston, Baltimore, Newark, and San Juan.

Short Caribbean Adventures

If you are new to cruising or are just looking for a short trip, Royal Caribbean has you covered. The Navigator of the Seas and the brand new Symphony of the Seas will both be making 3 and 4 night cruises to the Bahamas from Miami. Also leaving from Florida, the fully reimagined Mariner of the Seas will be making the same cruise from Orlando. For something a little different, you can also take the Enchantment of the Seas from Galveston, Texas. The Enchantment will be making 4 and 5 night trips to Mexico and the Western Caribbean. These shorter itineraries will be available for bookings starting the week of November 20th.

7 Night Caribbean Adventures

A main staple among cruise lines, 7 night cruises are a great way to get the full cruise experience when you don’t have a lot of time. All four of the Oasis Class of ships – Oasis, Allure, Harmony, and Symphony – will be based in Florida. Both Oasis and Symphony will be departing from Miami on alternating Eastern and Western itineraries. The Allure of the Seas will be moving to Fort Lauderdale, and Harmony will go to Port Canaveral/Orlando. They will both also be alternating Eastern and Western Caribbean sailings. In addition to the Florida offerings, Liberty of the Seas will be taking 7 night Western Caribbean cruises from Galveston, Texas.

If you want something a little more exotic, the Freedom of the Seas will be departing San Juan, Puerto Rico for the Southern Caribbean. Our own very first cruise was on this itinerary. The Southern itineraries tend to have more ports than their Eastern and Western alternatives. So, if you like visiting as many places as possible, this might be the perfect cruise for you. These will be the first cruises available to be booked, with reservations opening the week of November 13th.

The Streets of Old San Juan
East Coast to Bermuda

There are also a variety of options to visit the Caribbean from the east coast. The Anthem of the Seas will continue sailing from Cape Liberty, New Jersey on 5 night cruises to the Bahamas and 9 night cruises to the Caribbean. Also at Cape Liberty is the Adventure of the Seas, offering 8 night cruises to Bermuda and the Bahamas. In the fall of 2019, the Serenade of the Seas will offer some 7 night cruises to Bermuda from Boston, while the Grandeur of the Seas will alternate 5 and 9 night Bermuda/Bahamas cruises from Baltimore, Maryland. These will all be available starting the week of December 4th.

Canada and New England

Burntcoat Head Park – Nova Scotia

All of the ships from the East Coast above will also be offering summer cruises to New England and Canada. Typically, these ships will alternate itineraries, going to Bermuda one week and Canada the next. Adventure of the Seas out of Cape Liberty will offer both the longest and the shortest of these itineraries to Canada. In the summer Adventure will be taking 5 night cruises to Canada and New England, while in the fall she will offer 10 and 11 night cruises. These longer cruises are one way trips; going from Cape Liberty to Quebec City on one cruise, and then returning on the next. Currently, this is the only itinerary Royal Caribbean is offering that visits Quebec City.

The Anthem of the Seas will also be visiting Canada and New England from Cape Liberty. This is a cruise we have done before, and visits Boston, Bar Harbor, Portland, New Brunswick, and Halifax. This cruise will be 9 nights long and will only be available during the fall months. The Anthem is a Quantum Class ship and has a lot of the big amenities that make Royal Caribbean so much fun to sail. The Serenade of the Seas will be offering a similar, 7 night option. Since the Serenade leaves from Boston it is able to complete the remainder of the itinerary faster than the Anthem. The Serenade is also a slightly smaller ship, and as such may be a better option for some cruisers.

Finally, the Grandeur of the Seas is your only option for sailing to Canada and New England in the summer months. Sailing from Baltimore, Maryland, Grandeur will be making 9 night cruises up the eastern coast. All of these options will become available for bookings starting December 4th.

Europe and the Mediterranean

Mediterranean

There are some big changes in store for European cruises. Royal Caribbean is adding a brand new port, Portofino, Italy, to select European cruise itineraries. This stop is currently scheduled to be added to the 7 night Mediterranean cruise on the Brilliance of the Seas. This will be running only during the fall months, leaving from Barcelona, Spain. During the summer, the Brilliance will be sailing out of Amsterdam on 10 night cruises to the Iberian Peninsula and 12 nights to the Baltics.

Aside from the Brilliance, the Oasis of the Seas and Vision of the Seas will also be sailing from Barcelona. The Oasis will be sailing 7 night Western Mediterranean cruises in the summer before repositioning to Miami. The Vision will be alternating 12 night Mediterranean itineraries, switching between visiting the Greek Isles and Venice.

If you would rather start your trip in Venice, the Rhapsody of the Seas will be leaving from there. The Rhapsody will sail alternating 7 night cruises; one to the Greek Isles and one to Greece and Croatia. The Greece and Croatia route will have brand new ports that Royal Caribbean ships have never visited before. The exact ports which are new to this itinerary have not been identified yet, but should be announced by the beginning of December. Also leaving from Italy will be the Jewel of the Seas. The Jewel will be going on 7 and 9 night cruises to the Greek Isles and Western Mediterranean from Rome.

Scandanavia and Russia

The last ship that is scheduled for summer European sailings is the Serenade of the Seas. The Serenade will spend the summer in Copenhagen before transitioning across the Atlantic for fall in Canada and New England. While in Copenhagen the Serenade will be going on 7 night cruises, alternating between the Norwegian Fjords one week and Russia the next. The first round of European sailings will be available for booking starting December 11th.

Alaska

Alaska is going to have some really exciting changes for 2019. The Radiance of the Seas will return once again to complete the open jaw 7 night cruises through the Inside Passage. The Radiance has been a staple ship in Alaska for several years, and is one of our favorite cruises. We have actually taken the Southbound Alaska cruise on the Radiance twice. This cruise goes from Seward Alaska to Vancouver, Canada and then back the next week, visiting Juneau, Ketchikan, Skagway, Icy Strait Point, and the Hubbard Glacier.

The big change for 2019 is the Ovation of the Seas will be replacing the Explorer of the Seas for Alaska glacier cruises. The Ovation is a Quantum Class ship and is much larger than the typical ships which sail to Alaska. The Ovation also has the North Star Observation platform, which promises some outstanding views of wild Alaska. It will be ported in Seattle, Washington, and will take 7 night, round trip cruises. The current itineraries that the Explorer takes visit Juneau, Skagway, Tracy Arm Fjord, and Victoria, British Columbia. Royal Caribbean has not yet confirmed if Ovation will be following the same route, just that it will go on Alaska cruises from Seattle. Both Alaska cruises will be available starting December 11th.

North Star Observation Pod

Plan a Cruise

The initial deployment schedule looks very promising, and we are very excited to see what details will come out over the next month. While 2019 and 2020 seem fairly far away, the nature of cruises often means the earlier you can book the better price you will get. Reach out today to find your perfect cruise. Don’t forget, we offer a lowest price guarantee. If a better deal is available after you book until final payment, we will get you the lower price.

Royal Caribbean 2019-2020 Deployment

Asiana Airlines Smartium Economy

Luis and I recently had the pleasure of flying on Asiana Airlines from San Francisco to Shanghai, via Seoul. As this was our first international flight, we upgraded the first leg to Asiana’s premium economy product, Smartium Economy. Smartium Economy is a fairly new product, which Asiana launched this past May on their newly delivered A350s. Since it is so new, there was not a lot of information available when we were first booking our flights. We were very excited to try this new product, even without knowing fully what to expect. We also wanted to see what the standard economy product was like on Asiana to compare the two offerings. With this goal in mind, we purchased the upgrade to Smartium Economy for the first of our four legs; travelling from San Francisco to Seoul. We were also able to get a very good deal on the flights by combining Google Flights with the travel rewards bonus of the Chase Sapphire Reserve.

Smartium Economy

The first important thing to note is that the seats in Smartium Economy are the same seats as in standard economy. Both Smartium Economy and regular Economy are configured 9 seats across, in a 3-3-3 setup. The seats are 18 inches wide in both cabins, which is nice as some airlines are shrinking seat width to 17 or even 16 inches. There are 4 rows of Smartium Economy seats, row 10 through row 14, for a total of 36 available seats.

Benefits

What Smartium Economy offers over it’s cheaper alternative is an additional 4 inches of leg room; increasing from 32 inches in Economy to 36 inches in Smartium Economy. Smartium Economy also offers an in-flight amenity package that includes an eye mask, toothbrush, tooth paste, and business class slippers, as well as a blanket and pillow. Standard economy seats, on the other hand, offer only the pillow, blanket, and economy slippers. I personally always travel with my own sleep mask, and did not feel that there was a particularly noticeable difference in the slippers offered in Smartium versus economy.

Smartium Economy Amenities

On the ground there were a few additional benefits as well. Smartium Economy passengers receive priority boarding at most airports that Asiana serves, and also qualify for access to the Asiana lounge at Seoul. This latter perk does come with a fairly major caveat, however. You are only entitled to access if you are booked in Smartium Economy for a long haul flight departing Seoul. This would be a flight to the United States, Europe, or Oceania. This means that even though we had purchased Smartium Economy on a long haul flight, since it was from San Francisco to Seoul, we were not permitted into the lounge. This was disappointing, especially since the cost of a Smartium Economy seat is the same inbound and outbound but the offered perks are diminished.

Cost

Smartium Economy is currently on a flat rate pricing structure. Long haul flights, which are any flights outside of Asia, are $150 US per seat. Flights within Asia are either $30 for Japan, China, and northeast Asia, or $60 for flights to or from the rest of Asia. This is pretty much on par with the cost of economy plus or premium economy seats on US carriers. For example, prices for Economy Plus on an upcoming United flight start at $159 for transpacific, and $49 for domestic.

Value

Ultimately I did not feel that Smartium Economy was worth the cost, especially when flying from the United States. We never really used the additional amenities, and I did not really notice a difference in the slippers offered in economy versus Smartium. Surprisingly, I also didn’t really notice the extra leg room. Normally I feel fairly cramped on airplanes, but the 32 inches of leg room offered in regular economy felt comfortable. Many American carriers now have a seat pitch of only 29-31 inches, so Asiana’s standard offering already felt like an upgrade. Priority boarding also felt unnecessary. Despite the large number of passengers needing to board, the process was incredibly quick and smooth. Also, the A350 offers ample storage space for bags, so boarding early did not offer much of a benefit.

The best potential benefit would be access to the lounge in Seoul, but the value of that perk depends largely on how long of a layover you have. It is also important to note that the lounge accepts Priority Pass. That means you may already have access, even without spending the $150 on Smartium Economy. I highly suggest you apply for a travel card with Priority Pass as a benefit if you don’t already have one.

The Asiana Experience

Overall, Asiana was an excellent airline to fly. Compared to the legacy carriers common in the United States, Asiana was significantly nicer. The seat size, even in standard economy, was comfortable at 18 inches wide and 32 inches deep. Boarding was also very quick and efficient. We started boarding 30 minutes before takeoff, with one line for Smartium and one for economy. In less than 20 minutes everybody was in their seats and the flight attendants were making their initial rounds to prepare us for an on time departure. The flight attendants were also very professional and friendly. They did not all speak fluent English, which was not unexpected on a Korean based airline, but there was never any problems with communication.

Meals

On the transpacific flight we were given two full meals as well as a snack. The first meal was offered shortly after we reached cruising altitude, and was a choice between a Korean bibimbap or a steak and veggies dish. Both entrees were served with a biscuit, shrimp slaw, and a small desert cake. We were served the second meal two hours before our scheduled landing. We had a choice of a fish meal or a chicken lasagna. The snack was finger sandwiches and was offered midway through the flight. The meals on the return flight included a spicy beef and rice dish for the first meal. Since we were landing in the morning, the second meal offered was a breakfast omelette.

Meals Offered on Our Flights

The flight from Seoul to Shanghai was significantly shorter, just over 2 hours. Because of the short flight time I was not expecting anything more than the standard offerings of peanuts or cookies that we expect domestically. Instead we were given a snack that included a yogurt and a pig in a blanket. On the return flight the snack was a beef and rice dish served with a muffin and fruit cup. The meal offerings were plentiful and spaced perfectly throughout the flight. The seats in economy, and even in Smartium Economy, were a little cramped when trying to eat a meal, but nothing too unpleasant.

Asiana Snacks
In Flight Entertainment

Each seat had a 12 inch touch screen entertainment center in the seat back in front of them. The entertainment center had options for movies, tv shows, music, games, flight map, and communication. A remote was also offered which was useful for some of the games, but for the most part I found the touch screen to be most convenient. The movie selections were excellent, with a variety of options ranging from recent blockbusters to classics. There were several movies with English, Korean, Chinese, or Japanese audio and enough selection for me to spend the entire flight watching movies. I have a hard time sleeping on planes, so I ended up staying up and watching movies for the entire 12 hour flight. There was a total of about 30 English movies available.

Asiana’s In Flight Entertainment Options

Asiana also offered earphones in each seat, although I found the audio quality to be lackluster and ended up using my personal earbuds the entire flight. The entertainment center had a USB slot next to the headphone jack to charge a device. There was also a universal plug between the seats for devices that couldn’t be charged via USB. The games available on the entertainment center included several casual puzzle games, such as solitaire and sudoku. There was also a golfing game and a couple of basic platformers. These games seemed to work much better with the available remote than the touchscreen. Wi-Fi was available for the duration of the flight, ranging from $12 for 1 hour to $22 for the entire flight.

Wi-Fi Pricing Options
Complimentary Headphones

The Airbus A350

Asiana’s Airbus A350 was an extremely comfortable plane. The bulkheads offered ample storage which made the boarding process extra smooth. People could easily find space near their seats and quickly store their carry-ons. Take off and landing was also incredibly smooth, probably the smoothest experience I have ever had on a plane. Despite the large engines the noise was almost non-existent.

The one main downside to the plane was the climate control. Unlike most other aircraft, seats on the A350 do not have individual climate control. Instead, the entire cabin’s climate is controlled by the flight attendants. On our flight to Shanghai I was quite comfortable, but it depends highly on the crew. Our return flight was much warmer than I am used to on a flight. I walked past the galley on a trip to the bathroom and was able to see the thermostat. The economy cabin was set to a rather toasty 78 degrees. Personally I would much rather having my own control over air to my seat, or for the cabin temperature to be colder. It is easier to add blankets or a jacket to warm up when cold than it is to cool down when the plane is too warm.

Conclusion

Overall our experience on Asiana Airlines was exquisite. The seats were comfortable, the food plentiful, and the in flight entertainment was vast. Despite the extremely long flight, the journey was comfortable and we were entertained throughout. Asiana’s economy product was more than comfortable enough for a transpacific flight. I would not hesitate to fly Asiana again, although I most likely would not pay for the Smartium Economy upgrade next time.

Google Pixel Buds – The Real Babelfish

At their event in San Francisco this past Wednesday, Google made a number of announcements. Of particular interest to those who travel often was the new Pixel Buds. Starting at $159, the Pixel Buds are a pair of wireless earbuds. While clearly Google’s answer to Apple’s Air Pods, Google’s version brings so much more to the table. When paired with an Android the ear buds offer audio control via a touch sensitive outer shell. They also provide direct access to Google’s Assistant (think Siri if you have an iPhone). However, the real gem comes with the pairing of the Pixel Buds with Google Translate.

The Magic of the Pixel Buds

Automatic translation is a mixed bag, but it has made travel significantly easier. Whereas before you would have to look up each word in a dictionary, now you just need an internet connection and there are dozens of services that will allow you to quickly translate between hundreds of languages. The Pixel Buds take this one step further with near real-time audio translation. When paired with the new Pixel 2 cellphone, the Pixel Buds can listen for a foreign language. When they detect another language the Pixel Buds will wait for the sentence to be finished and then translate it directly in your ears. The audio feature currently works with 40 languages.

Aside from giving you a translation of what other’s are saying, the ear buds can also translate what you say. All you have to do is ask Google to help you speak a supported language and then talk. Each sentence will be translated and played through the phone handset. By combining these two features you can have a near fluent conversation in any of the supported 40 languages. Google Translate itself supports over 100 languages, so it is possible that in time the Pixel Buds will support even more languages.

Google Translate Without the Pixel Buds

If you don’t want to shell out the $159 for a pair of earphones and another $649 for the Pixel 2 phone, you are not out of luck. With any smartphone you can download the Google Translate app which is extremely powerful. The app supports over 100 languages and allows you to translate by typing, speaking, or photographing text. It also has the ability to download specific language packs for offline use so you don’t have to worry about roaming to translate when you are travelling internationally. Some languages will also allow you to draw the letters on your screen so you don’t need to download an international keyboard.

Text Translations

The most basic translation ability offered by the app is text translations. Simply select the language you are typing in and the language you want to translate to and then start typing. The application will offer auto-complete suggestions, and when you finish what you want to say it will be translated. For a language that uses a different alphabet, such as Japanese, the application will show the translation in the native alphabet, as well as how it would appear if written in your alphabet. There are also volume icons next to each language that will play a very natural sounding audio of what you typed.

The application also offers you the ability to save commonly used phrases in a phrase book. This allows you to quickly pull up phrases that you are likely to use often. For example, you might want to save the phrase for calling a taxi, or the address of your hotel. There is a link in the main menu to visit your phrasebook. Going to the phrasebook page will show you all the translations you have saved, and clicking on a translation will take you to the main text translation page. The one main downside is there is no way to filter the phrasebook by language. If you travel to several different countries this can become problematic as you try to find the relevant language for your current trip.

Audio Translations

Similar to the Pixel Buds, the main Google Translate app also allows for audio translations. From the main text translation page there is a microphone icon. This will take you to the Speech page which allows you to talk in either of the two languages you are translating between. The application will automatically detect which language is being spoken and will translate and play audio of the translation in the other language. You can also click on the translation to be taken to the text translation page.

This feature still has several problems with proper nouns; for example when trying to translate “Take me to Shin-Yatsushiro station please”, the application tried to translate it as “Shin Sushi Roll” instead. It took three tries, but finally the application was able to properly understand and translate what I wanted it to. If there is not too long of a pause, the microphone will continue listening, allowing for an entire conversation to happen between the two languages. It is far from perfect, and sometimes can have a difficult time detecting the proper language, but it is still a wonderful tool for international travel.

Photo Translation
Original sign (top) and the translated version (bottom)

My personal favorite feature of Google Translate is the photo translation tool. Clicking on the camera icon on the main page will enable your phone’s camera with a message to “Align Text”. All you need to do is align the text in your camera’s view and the translation will appear over the image on your screen. This uses a form of augmented reality, and is wonderful for reading signs, menus, and other written text. It can be a little temperamental at times, a slight angle change can cause the translation to change. Pictures with a lot of surrounding text can sometimes confuse the application as well. In this situation it can be helpful to turn off the “Instant Feature” by clicking on the eye icon. This allows you to take a picture, and then use your finger to highlight the words to translate.

Google Translate is available via iTunes or Google Play. Make sure to download it before your next trip.

Getting the Best Rate on Foreign Currency

US, Chinese, and Japanese Currency

One of the unique things to think about when travelling internationally is the logistics of foreign currency. In America the majority of stores and restaurants will accept credit cards, but that is not always the case. In many countries cash is king, and being stuck without cash on hand could be extremely problematic. That is why it is crucial to know how and where to get local currency. Equally as important, you need to know how to get the best exchange rate when purchasing foreign currency.

Paying with a Credit Card (in the Local Currency)

Often the best exchange rate you will get comes directly from the major card issuers. Visa, MasterCard, and American Express all calculate their own exchange rates, and often they are the best rates available. The rates between the three issuers are often very close to one another, although MasterCard often has a slight edge. When you make a purchase with your credit card, as long as the merchant charges in the local currency, you benefit from the exchange rate calculated by your card’s issuer.

Aside from the card issuer, you also have to consider the bank that issued you the card in the case of Visa and MasterCard. Many cards will charge a small fee on every purchase made in a foreign currency. 3% is a common fee, and while it appears small, it can add up significantly over the course of a vacation. That being said, there are a large number of cards that do not charge any foreign transaction fee. It is a very good idea to have at least one card in your wallet that does not charge a foreign transaction fee.

Using a Debit Card in a Local ATM

Just as with credit cards, debit cards use the exchange rate set by the issuing bank, almost always Visa or MasterCard. It is very important, however, to choose the local currency if the ATM gives you a choice. If you use an ATM in China and request US Dollars, for example, the ATM determines the exchange rate. This rate will often be significantly worse than the direct rate offered by the card issuer. This also gives you the great benefit of having local cash, in case the need should arise.

Also like credit cards, there are fees that can be charged depending on the bank the debit card is attached to. Although not as common as credit cards with no foreign transaction fees, there are a few banks that do not charge any withdrawal fees for using out of network ATMs. A few banks will even reimburse you for any fees charged by the bank that owns the ATM. USAA, if you qualify for an account, and Charles Schwab are two such banks. For other banks the fee charged could be a flat amount, such as TD Bank’s $3 fee per withdrawal, a percentage of the withdrawal amount, such as Ally Bank’s 1% per withdrawal, or a combination, such as Chase Bank’s fee of $5 plus 3% of the withdrawal amount. This fee is separate from any fee charged by the bank that owns the ATM.

Purchasing Foreign Currency From Your Local Bank

One option for obtaining foreign currency before you travel would be to purchase currency from your local bank. Not all banks will offer this option, and each bank that does sets their own exchange rate. This rate is often worse than the direct rate offered by Visa or MasterCard, typically by around 5%. Aside from the worse exchange rate, banks will often charge an additional shipping fee to deliver the foreign currency to your home or a local branch of your bank.

This option is typically only available if you have an account with the bank in question. For example, Wells Fargo and Bank of America both offer foreign currency purchases, but they require you to pay with your associated checking or savings account. With the exchange rate being approximately 5% worse and an added shipping fee, it might seem like a bad idea to purchase currency. However, it could be necessary or just extremely convenient, depending on your plans when you arrive. For example, if you are arriving in a country via cruise ship or over land rather than flying, there may not be a convenient ATM. Having cash on hand when you first arrive can be invaluable, both to save time and in case you need cash before being able to find an ATM.

Using a Dedicated Currency Exchange Service

The last option we will discuss is to use a dedicated foreign currency exchange service. You can find these in almost all major airports, and as such it can be the most convenient option if you find yourself needing foreign currency on very short notice. Unfortunately, this convenience comes at a cost; these services often have the worst exchange rates you will find. Travelex is one of the largest and most well known exchange services. Based in London with over 1,500 stores across 27 countries; you can almost always find a Travelex. The rates are often 10-15% worse than the rate offered by the banks, along with an additional processing fee.

Sample Exchange Rates

Chinese to US Currency

Below is a table showing the exchange rates and fees for the different options discussed above. These rates were taken as of September 20th, 2017, and show the cost of purchasing 20,000 Japanese Yen using each option. For Visa and MasterCard, we assume that you have a card that does not charge a foreign transaction fee.

Exchange Rates – USD to JPY – Sept. 20, 2017
Master Card Visa Bank of America Wells Fargo Travelex
Exchange Rate 1,000 Yen = $8.98 1,000 Yen = $8.99 1,000 Yen = $9.44 1,000 Yen = $9.47 1,000 Yen = $10.10
Cost Before Fees $179.71 $179.88 $188.80 $189.54 $202.05
Fee $0 $0 $7.50 $15 $10
Total Cost $179.71 $179.88 $196.30 $204.54 $212.05